Enterprise Rent-A-Car is a renowned brand offering car rental services worldwide. With a strong presence in the market, Enterprise Rent-A-Car prides itself on providing reliable and convenient transportation solutions to customers. The brand boasts a vast fleet of vehicles, ensuring that customers can find the perfect car for their needs, whether it is for business or leisure purposes. Enterprise Rent-A-Car is committed to delivering exceptional customer service, ensuring a hassle-free rental experience from start to finish. With numerous locations and a user-friendly booking system, customers can easily access and arrange their rentals. The brand's dedication to quality, affordability, and customer satisfaction has made it a preferred choice for individuals and businesses alike.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Identifies as women-owned
- Active military discounts
Reviews
Never have I felt worse about a car rental experience in my life. I called the phone number on google listing to make sure they had cars available and made a reservation. The representative said they did. While I was just arriving I got a missed call- they were going to let me know there was nothing available. Ok fair enough. Try to think of it from your customers point of view. At this point I am frustrated because I already had to drag 2 children out on a shuttle to get here. I was asking about why they would make reservations if nothing was available… the manager I assume (older man) got nasty real quick. They then proceeded to ignore me and do absolutely nothing to help in the situation. No help trying to help me find a ride or anything. I had to stand out by the overflowing trash can outside in tears with my children to try to find some way home.
I have to compliment the staff at this location- while traveling for work I got a flat tire and was able to make it here because it was less than a mile from where it happened. Dan was extremely kind and helpful in getting me an appt less than a mile from them to get a new tire the same day and evening for my rental. It was close to their closing time and I just really appreciated the kindness shown when I was dealing with a far from fun situation.
The staff was very very pleasant despite the issue we had with our credit card. There has to be a better more stringent way to regulate and control the amount of hold the car rental businesses are tacking on to your credit card when you rent a car! It is outrageous and unjustifiable.
I’ve rented from these folks in Kingston for 3 years in a row and their service is excellent.
I had a problem with a car last year and they had a replacement car ready for me the same day. This year they went above and beyond and solved a logistical challenge for me dropping the car off. Their cars are in great shape. The last one only had 600 miles on it!
I’ll be renting from them many more times!
I've recently returned cars to and also rented from the Kingston, NY location. The service has been outstanding - very responsive; explain things clearly; friendly, professional staff. On weekdays they offer pickup to/from nearby Amtrak station in Rhinecliff.
The agents are very helpful in getting the right vehicle for me at the right price. They are very courteous and polite. Keep up the good work.
Friendly, professional service, spotlessly clean cars, careful attention to each customer. We rent frequently and wouldn't go anywhere else.
I've rented through this location several times. The staff is courteous and professional, and vehicles are very well-maintained.
Most recently, a week ago, I had to rent a car on (queue the menacing music) Friday the 13th. Everything that could go wrong was going wrong, and it was closing in on 5pm. Dan was such a professional and stuck with it, until we were able to drive off (which I'm sure he too was thankful for).
The car was impeccable and performed great.
Location
1051 Ulster Ave, Kingston, NY 12401, United States
Hours
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Monday
07:30 AM - 05:30 PM
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Tuesday
07:30 AM - 05:30 PM
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Wednesday
07:30 AM - 05:30 PM
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Thursday
07:30 AM - 05:30 PM
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Friday
07:30 AM - 05:30 PM
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Saturday
09:00 AM - 12:00 PM
- Sunday Close
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